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Phone Banking
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Hassle-free banking service via the telephone

Call 1 300 880 900 and gain access to your CIMB Bank or CIMB Islamic accounts. Enjoy the convenience of performing financial transactions over the phone beyond normal banking hours.

How to register
Register at any CIMB ATM and obtain your Reference ID and T-PIN
Call 1 300 880 900 and speak to our friendly Call Agent to register your T-PIN or for Business Customers, walk in to any CIMB branch with relevant supporting documents to register your T-PIN
Phone Banking Service Contact Number
Retail: 1 300 880 900
Features & Benefits:
24 hours automated phone banking services
Security features (e.g. Personal Reference ID and T-PIN)
3 language options - English, Bahasa Malaysia and Mandarin
Serves retail and business customers
Services Available
Current and Savings Account
Check account balance
Check transaction listing
Request for bank statement
Check float amount
Make an enquiry on cheque status*
Transfer funds to your own account(s)
Perform bill payments
*Not available for Savings Account
Financing – Home Financing and Hire Purchase
Check payment amount due
Check outstanding balance
Perform loan payments
Request for bank statement
Fixed Deposit/Investment Account
Check account balance
Credit Card Services
Request for bank statement
Check last payment made
Check credit card balance
Make an enquiry regarding bonus points
Perform credit card payments
Other Services
Check rates (New)
Make an enquiry regarding CIMB products/campaigns (New)
Services available via Contact Centre
General Enquiries (including but not limited to):
Account balance enquiries
Loan enquiries
Clicks transactions enquiries
ATM enquiries
Product enquiries
Bank directory services enquiries
Service Requests (including but not limited to):
Block ATM card
Activate suspended Clicks accounts
Activate ATM for overseas usage
Reset e-PIN
Reset virtual e-PIN
Set up auto debit set and request cancellation (New)
Update customer information (New)
Request for cheque book (New)
Stop cheque payment (New)
Report lost passbook (New)

Terms & Conditions Apply

Download Phone Banking tree for easy reference

Frequently Asked Questions

For Assistance
Call us at (603) - 6204 7878
Email us at